Articles
Social Media: We must limit our use of social media and its role in our lives. We’ll be better off when we do. It's the smart move. (From the book Sticky Living).
TAS Case Study: Art Teacher Launches Business: Taps local telephone answering service to answer calls and help her grow her art business.
Quote of the Month
“Courage is doing what you’re afraid to do. There can be no courage unless you’re scared.” -Eddie Rickenbacker
News and Updates
My Sticky Series is now complete. Get all four books: Sticky Customer Service, Sticky Sales and Marketing, Sticky Leadership and Management, and Sticky Living.
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Author Peter Lyle DeHaan, Ph.D.
Changing the world one word at a time.
Books: Call Center Connections, Healthcare Call Center Essentials, and more.
